How to Shop

  1. Browse our shop

    Use the products menu to view the categories of items we stock.

    Alternatively you can use the shop by school menu to list your specific school products only.

  2. Add to cart

    Choose the size and quantity of the item you require and select add to cart.

    The shopping cart item on the top right of the screen will show you how many items you've added so far.

    On your Cart you will be able to capture an order note which you may use to tell us something about your order, should you wish to do so.

  3. Review Cart

    Make sure you've got everything you want in your cart. If you need to remove an item, click the 'Remove' button next to it.

    You can also change the quanity of each item that you have added to your cart, on your cart screen.

    Once you're happy, click on "Checkout".

  4. Fill in your details

    Start by filling in your email address and then your shipping address.
    It is important to note that we require a physical address, not a PO BOX/Postal Address. Please ensure your cellphone number and address is correct.

    You can also add your gift card or discount code on this screen and select apply. Now click "Continue to Shipping Method".

    Choose your shipping method and confirm your details. Click "Continue to Payment Method"

  5. Payment

    Choose the payment method that best suits you!
    We've got a few options to make your shopping experience as easy as possible. We accept all major bank cards such as: Standard Bank, FNB, Absa and Capitec.

    We also have Bank Deposit / EFT option available if you're uncomfortable with paying online.

    Once you have selected your payment method, Click on "Complete Order".

    If you have chosen to pay by credit card you will be redirected to the Payfast website where you will be prompted to complete your purchase. If you have chosen to pay by EFT, your order will be completed and banking details will be emailed to you.

  6. Confirmation

    Once you have processed your order and the payment was successful, you will receive an email to confirm your order.

    Your package should reach you in the specified time after payment has been made.

Already have a Gem Schoolwear account?

Can't keep up with all of your accounts?

We have a guest checkout facility so you don't need an account to shop with us.

New to us? Create an account.

By creating an account, you will be able to shop faster, keep up to date with your order's status and keep track of your previous orders.

It's free and takes less than a minute to create one !

Still have questions? We're here to answer them !

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